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Consequenses: I have dropped a sale with among our greatest buyer. I am losing believe in from my client. I are going to be shedding extra business in the futur becaus e of this. I am so upset to find out that DHL staff will not treatment about their customers. my email: [email protected] I hope soemone will look at this and may help me. regards. J-C
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four/21/sixteen twelve:25AM DHL (Nungambakkam - Chennai) has wrongly committed to provide cargo but now stating past our Handle if are unsuccessful to do their determination and cheated buyer only to be able to get only revenue. I had been hoped DHL is good for service but in my case, I had been requested from INDIA to SOUTHAFRICA - handful of tablets for my individual use with DHL but now it really is beneath the Custom made SA. While inquiring DHL, They may be telling us to acquire healthcare certification - but in SA it is impossible. Why DHL is dedicated that they'll deliver on time in 4 to 5 working times. If DHL knowledgeable us before to receive healthcare certificate then very first I consider with SA health and fitness department and after I receive the clinical certificate, then I'm able to purchase my cargo, but DHL committed wrongly and gained 6000 Rs for his or her charges and now the cargo is beneath the Personalized SA and it really is on keep.
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I asked her for her staff ID number and she or he questioned me concerning why I want it. I advised her that if I don't listen to back again from the supervisor or manager I'm able to Allow corporate know who I contacted. She abruptly explained that she wasn't giving it to me. So far I received double invoices and also have compensated for 1 of them and the opposite ought to be taken out. Our account number is
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twelve/31/twelve 2:05PM I have experimented with many moments to contact client service about our invoices and thus far nobody would like to do their job. I spoke to some Girl named Judy and asked for any supervisor or supervisor. I used to be told that there all active and she is going to take my title and number so that somebody will simply call me back again.
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Instead of undertaking their career and returning it to sender, DHL decided to decide on three random numbers to add then sent it to USPS who shipped it to the house in the address DHL produced up so they can say it was delivered. INCOMPETENT LAZY IDIOTS.
Now I misplaced 6000/ + my overall health bit by bit and there's no appropriate justification from NUGAMBAKAM - CHENNAI DHL office and just dragging this situation infinitely and I program to shut this DHL issue without having ourself but no suitable response from DHL and may get to much larger viewers. Really don't recommend DHL go forward to any one simply because I am impacted lot and may be I am able to wait around number of times for their proper response. I'm requesting DHL corporate office to settle this make any difference with DHL Nungambakkam - Chennai (INDIA) branch as earliest.